Zavepower Zavepower
Spapilot·Installation Manual
Download PDF
INSTALLATION MANUAL SPAPILOT

Spapilot
Installation Manual.

Step by step, from unboxing to your first connected spa.

Version
Gen 1 · 2025
Compatibility
Balboa BP · Gecko IN.YE
Product
Spapilot
Published by
Zavepower Innovative Technology AB
Spapilot
Installation
01

Overview: 12 steps

Installing Spapilot takes 12 steps. You do steps 1 to 7 at the spa and steps 8 to 12 in the app. Each step ends with a check, so you know it worked before you go on.

Check your spa model, the Wi-Fi signal at the spa, and get the app.
At the spa's main switch or circuit breaker.
Remove the spa panel and the control box cover.
Only if your spa has one.
To the Balboa or Gecko port.
Against the bare panel, facing your router.
Refit the covers and switch the power back on.
Create an account, tap Add new device and enter a name.
Connect your phone to the setup network, then go back to the app. The MAC address fills in.
Volume, pumps, filters and filtration time.
Choose your 2.4 GHz home network in the app.
The home screen appears.
02

Safety

To ensure safe and proper use of your Spapilot, please follow these important safety guidelines.

CAUTION
ELECTRICAL SAFETY

Spapilot gets its power through its cable from the spa's control box. Always switch off all power to the spa before you connect or disconnect the cable.

  • Read before use. Carefully read this manual before installing or using the device.
  • Keep away from water. Avoid placing the device in direct contact with water to prevent electrical hazards.
  • Supervision required. Children or individuals unfamiliar with the product should not operate it without supervision.

Do not attempt to disassemble or repair the Spapilot yourself. Contact customer support for assistance.

IMPORTANT
EMERGENCY SITUATIONS

If you notice unusual smells, smoke or sparks, switch off the power to the spa immediately and contact customer support. In case of electric shock, seek medical attention immediately.

03

What's in the Box

Spapilot device
The main unit for controlling your spa.
Cable with connector for Gecko or Balboa
Used to connect, power, and communicate with the Spapilot device.
The Spapilot device with its connection cable
FIG. 3.1 The Spapilot device with its connection cable

Something missing? Contact support before you start. Keep the packaging in case you need to return or exchange the product.

04

Step 1: Before you start

Check these things before you open the spa. Most installation problems start here.

  • Your control box. Find the brand and model of your spa's control box and compare it with the pictures below. Spapilot works with Balboa BP series and Gecko IN.YE series.
  • Wi-Fi at the spa. Stand next to the spa with your phone. You need at least 2 to 3 bars on your home Wi-Fi.
  • 2.4 GHz Wi-Fi. Spapilot only works on 2.4 GHz, not 5 GHz. If your router shows two networks, use the 2.4 GHz one.
  • Your Wi-Fi name and password. You need them in step 11.
  • The Spapilot app. Download it from the App Store or Google Play.
  • Tools. To remove the spa's side panel and the screws on the control box cover.
Balboa BP series control box Gecko IN.YE series control box
FIG. 4.1, 4.2 Left: Balboa BP series control box. Right: Gecko IN.YE series control box.
IMPORTANT
GECKO SPA: TURN OFF ECO MODE FIRST

The spa's own Eco mode works against Spapilot. Turn it off before you start. If your spa has a Gecko in.touch Wi-Fi module, do it in the Gecko app now, before you unplug the module in step 4. See the Eco mode guide.

TIP
FEWER THAN 2 TO 3 BARS AT THE SPA?

Move the router closer to the spa, or add a Wi-Fi extender or mesh node indoors, near the wall facing the spa. For technical users: the signal at the spa should be -75 dBm or stronger.

CHECKYou know your control box model, you have 2 to 3 bars at the spa, and the app is installed.
05

Steps 2 to 7: Install the box

2Switch off the power

Switch off all power to the spa at its main switch or circuit breaker. Keep it off until step 7.

CAUTION

Never connect or disconnect the Spapilot cable with the power on. This applies to all spa models.

CHECKThe spa's display is dark.

3Open the control box

  1. Remove the spa's side panel so you can reach the control box.
  2. Remove the screws on the control box's front cover, usually 4.
  3. Lift off the front cover.
Balboa BP control box with the front cover on Gecko IN.YE control box with the front cover removed
FIG. 5.1 Left: Balboa BP with the front cover on. Right: Gecko IN.YE with the front cover removed and the circuit board visible.
CHECKYou can see the circuit board.

4Unplug the spa's own Wi-Fi module

Does your spa have a Wi-Fi module from the manufacturer, for example Gecko in.touch 2, in.touch 3, Balboa bwa or ControlMySpa? Unplug it from the circuit board. Spapilot uses the same port. No module? Go to step 5.

CAUTION

Switching the module off, or removing it from its app, is not enough. It must be physically unplugged. Spapilot and the old module cannot be connected at the same time.

Example image of an open Gecko IN.YE control box
FIG. 5.2 Example image (Gecko IN.YE). Your control box may look different. If your spa has its own Wi-Fi module, it is plugged into the same port that Spapilot uses, see step 5.
CHECKNo other Wi-Fi module is plugged into the circuit board.

5Connect the Spapilot cable

Find the port for your control box in the picture for your model. Push the connector straight in.

Balboa BP series

Balboa BP series control box, the port for the Spapilot cable
FIG. 5.3 BP-Series control box, locate the port and connect

Gecko IN.YE series

Gecko IN.YE series control box, the port for the Spapilot cable
FIG. 5.4 IN.YE-Series control box, locate the port and connect
CAUTION
ALIGN THE CONNECTOR CAREFULLY

Align the cable connector carefully. Push it in straight, do not tilt. Inserting the connector at an angle may bend or break the pins.

CHECKThe connector is pushed all the way in, straight.

6Mount the box inside the panel

Foil and insulation block Wi-Fi. Spapilot must sit directly against the bare panel.

  1. Choose a spot on the inside of the panel, as high as possible, on the side of the spa that faces your router.
  2. Cut out a piece of the insulation, including the foil, about the size of the Spapilot box.
  3. Place Spapilot against the bare panel where you removed the insulation.
  4. Put the insulation back around and over the box. Never put insulation between the box and the panel.
Opening cut in the foil and insulation on the inside of the spa panel
FIG. 5.5 The opening in the foil and insulation, about the same size as the box (about 8 x 8 cm). Spapilot goes against the bare panel inside it.

Cable too short to reach a good spot? An extension cable is available for purchase. Avoid large metal objects between the spa and the router.

CHECKThe box touches the bare panel, with no foil or insulation in between.

7Close up and switch on

  1. Refit the control box cover and the spa's side panel.
  2. Switch the power to the spa back on.
CHECKOpen the Wi-Fi settings on your phone. When SPAPILOT SETUP WI-FI appears in the list, Spapilot has started. Spapilot has no indicator light.
06

Steps 8 to 12: Set up in the app

CAUTION
DO NOT CONNECT TO HOME WI-FI YET

Follow steps 8 to 11 in this order. Do not connect Spapilot to your home Wi-Fi before step 11. Doing so can make the setup network disappear, and you may need to contact support.

8Add Spapilot in the app

  1. Open the Spapilot app and create an account. Then log in.
  2. Tap Add new device.
  3. Enter a name for your spa.
  4. Go to step 9. You do not need to tap GET MAC ADDRESS yet.
  5. If the app asks for access to your location, allow it. The app needs it to find Spapilot.
Add new device and enter the device name Allow the location permission so the app can find your device
FIG. 6.1, 6.2 Left: Add new device. Right: allow location access.

9Join SPAPILOT SETUP WI-FI

  1. Open your phone's Wi-Fi settings.
  2. Choose SPAPILOT SETUP WI-FI. No password is needed.
  3. Your phone may say the network has no internet, for example "Unable to resolve host api.zavepower.cloud". This is expected. Choose to stay on the Wi-Fi, not to switch to mobile data.
  4. Go back to the Spapilot app. The MAC address is filled in automatically. If it is not, tap GET MAC ADDRESS.
Connect to the SPAPILOT SETUP WI-FI network, no password needed The no-internet prompt is expected, keep the Wi-Fi and return to the app
FIG. 6.3, 6.4 Left: choose SPAPILOT SETUP WI-FI. Right: the no-internet message is expected, stay on the Wi-Fi.
NOTE
ABOUT SPAPILOT RESET HOTSPOT

If you see a Wi-Fi network named SPAPILOT RESET HOTSPOT, this is not used for the initial installation.

CHECKThe MAC address field in the app is filled in. Still spinning after a few minutes? See Troubleshooting.

10Enter your spa details

The app uses these details to calculate energy use and cost. Not sure about a value? Ask your reseller or the spa manufacturer.

Spa setup, brand, model, volume, and pump details
FIG. 6.5 Spa setup, brand, model, volume, and pump details
Brand and model
Enter the brand and model of your spa. If you are unsure, choose Not available.
Volume in litres
Enter the water volume of your spa in litres.
Massage pumps
Enter the number of massage pumps and the power of each pump in kW.
Spa setup, filter type, filter count, and circulation pump
FIG. 6.6 Spa setup, filter type, filter count, and circulation pump
Filter type
Enter the type of filter your spa uses. Not sure? Enter 0.
Number of filters
Enter how many filters your spa has.
Circulation pump
Indicate whether your spa uses a separate circulation pump, and enter the power of that pump.
Air pump
If your spa has an air pump, enter its power.
Spa setup, cleaning system, heater kW, and Microsilk
FIG. 6.7 Spa setup, cleaning system, heater kW, and Microsilk
Cleaning system
Select the type of cleaning system you have.
Heater kW Future function
Select the kW of your heater.
Microsilk
Indicate whether your spa has Microsilk or not.
Install year
Enter the year the outdoor spa was installed.
Set up your filtration cycles, we recommend the preset value
FIG. 6.8 Set up your filtration cycles, we recommend the preset value
Filtration time
Use the preset value. We recommend filtering between 00:00 and 06:00, 3 to 6 hours per day. You can change this later in the app, in Planner.
Extra filtration
Filtration time you add on top runs outside Spapilot's cost control and can raise your electricity cost.

Tap Submit to register your spa.

11Connect Spapilot to your home Wi-Fi

Follow the app to connect Spapilot to your home Wi-Fi. Choose your 2.4 GHz network and enter its password.

CHECKThe app opens the home screen (the dashboard). Spapilot is connected to your home Wi-Fi.

12Done

Your home screen appears. Spapilot is installed.

The Spapilot home screen after setup is complete
FIG. 6.9 The Spapilot home screen after setup is complete
CHECKYou see the home screen with your spa. Next, read the Spapilot user guide to set up prices and heating.
07

Change Wi-Fi or router

New router, new Wi-Fi name or new password? Choose the option that fits.

Option A: keep the same name and password (easiest)

Give your new Wi-Fi exactly the same network name and password as the old one. Spapilot then connects to it by itself. If it does not reconnect, restart the spa: switch off the power, wait 10 seconds, and switch it on again.

Option B: new name or password

TIP

Newer firmware: if your phone shows a network named Spapilot (…), for example Spapilot (Gecko), you can change the Wi-Fi yourself. See the Wi-Fi guide.

With older firmware, Spapilot cannot switch to a new network by itself. Our support resets it for you. To do that, Spapilot must be online through your phone's hotspot.

  1. On your phone, set up a mobile hotspot with exactly this name and password:
    Name
    Spapilot Reset Hotspot
    Password
    Zavepwr21#&
  2. iPhone: the hotspot uses the phone's name. Go to Settings, General, About, Name, and change it to Spapilot Reset Hotspot. Then go to Settings, Personal Hotspot, turn on Allow Others to Join, and set the password above.
    Android: set the hotspot name and password in your phone's hotspot settings.
  3. Turn on the hotspot and stand next to the spa. Spapilot connects to your phone.
  4. Contact support at support@zavepower.com and tell us that Spapilot is on the hotspot. We reset it for you.
  5. When support confirms the reset, turn off the hotspot and set up Spapilot again from step 8.
08

Troubleshooting

PROBLEMGET MAC ADDRESS keeps spinning
FIX
  • The most common cause is a weak Wi-Fi signal at the spa. You need at least 2 to 3 bars (-75 dBm or stronger).
  • Improve the signal, see the tip in step 1, and check that the box sits against the bare panel (step 6).
  • Check that your phone is still on SPAPILOT SETUP WI-FI, then try again.
PROBLEMSPAPILOT SETUP WI-FI has disappeared
FIX
  • After several failed attempts, the setup network switches off. This is a security feature.
  • Connecting Spapilot to your home Wi-Fi before step 11 can also make it disappear.
  • Contact support. We can reset Spapilot so you can try again.
PROBLEMSpapilot will not start
FIX
  • Check that the spa has power.
  • Switch off the power to the spa and check that the Spapilot cable is pushed all the way into the port.
  • Switch the power back on.
PROBLEMNo Wi-Fi connection
FIX
  • Check that your Wi-Fi works for other devices.
  • Check that you use the 2.4 GHz network, not 5 GHz.
  • Check the signal at the spa: at least 2 to 3 bars.
  • After a power cut, Spapilot reconnects by itself when the Wi-Fi is back. If it does not, switch off the power to the spa, wait 10 seconds, and switch it on again.
PROBLEMThe app cannot find Spapilot
FIX
  • Make sure the Spapilot box is powered on and connected to Wi-Fi.
  • Check that you are logged into the correct account in the app.
  • Restart both the app and the Spapilot device. Turn off power to the spa and wait 10 seconds before turning the power on again.
PROBLEMSpapilot does not respond to commands from the app
FIX
  • Check the Wi-Fi connection.
  • Make sure your app is updated to the latest version.
  • Restart the Spapilot app and try again.
PROBLEMUpdate fails or is stuck
FIX
  • Make sure Spapilot is connected to both power and Wi-Fi during the update.
  • Restart the device and try again.
  • If the problem continues, contact support.
NOTE
FOR WHOEVER MANAGES YOUR ROUTER
  • Make sure the spa connects to the 2.4 GHz Wi-Fi band. The device does not support 5 GHz.
  • Use WPA2-PSK security mode, avoid WPA3.
  • For best stability, set the Wi-Fi channel to 1, 6, or 11.
  • Assign the spa a fixed IP address (DHCP reservation) in your router. This prevents disconnections when the router changes IP leases.

Visit our support page for more guides and video tutorials at www.zavepower.com/support. You can also contact us directly at support@zavepower.com.

09

FAQ

Which spa systems are compatible with Spapilot?
Spapilot works with Balboa BP series control boxes, for example BP601, BP6013G1, BP2100, BP7 and BP8. For Gecko, Spapilot works with the original Gecko IN.YE series: YE-3, YE-5 and YE-6, in both version 2 (V2) and version 3 (V3). Control boxes sold under another brand (OEM) can differ, and not all of them have been tested. Unsure? Contact support before you install. Spapilot is not compatible with the Balboa GS series (GS100, GS500, GS501, GS510DZ, GS523DZ, GS525DZ, GS750, GS1000, GS2000, GS3200, and similar), as these do not support Wi-Fi or the required integration technology. For compatibility with other brands or models, contact our support team.
Can Spapilot and the spa's own wifi module be connected at the same time?
No. They use the same port and the same communication channel, so the old module must be physically unplugged (step 4). After installation you control the spa from the Spapilot app. If you need a setting that only exists in the manufacturer's app, change it before installation.
How do I change Wi-Fi or reconnect Spapilot?
What should I do if Spapilot is not responding?
Check that your Wi-Fi works. Then restart Spapilot: switch off the power to the spa, wait 10 seconds, and switch it on again. If the problem continues, contact support.
How do I update the software?
The app updates through the App Store or Google Play. Spapilot updates itself over Wi-Fi when a new version is available. Do not switch off the power to the spa during an update.
Can I use Spapilot with multiple users?
Yes, multiple users can access and control the same Spapilot device through the app with the same account. Note that each time you log in, the previously active user is logged out of the app.
The spa's display shows different values than the Spapilot app?
That is expected and not a fault. Spapilot controls your spa according to the settings you make in the app. The spa's own control system does not have functions that match these settings, so Spapilot adjusts some of the spa's functions to reach them. The spa's display can therefore show values that differ from what the Spapilot app shows.
10

Technical Specifications

Model
Spapilot Box (Gen 1)
Power supply
12 V
Connectivity
Wi-Fi 2.4 GHz
Operating temperature
0°C to 40°C
Storage temperature
-20°C to 60°C
Compatible spa systems
Balboa BP series. Gecko IN.YE series: YE-3, YE-5, YE-6 (V2 and V3)
App compatibility
iOS and Android
Languages
English, Swedish, French, German (more languages coming in future updates)
Certifications
CE
Warranty
24 months, up to 5 years for authorized resellers
Environmental
This product is recyclable, please dispose of it at your local electronics recycling facility.
Support
support@zavepower.com, www.zavepower.com
11

Warranty and Support

Warranty terms

Spapilot comes with a standard 24-month warranty. If you purchased the product through an authorized reseller, a 5-year warranty applies. The warranty covers manufacturing defects and operational issues under normal use. To make a warranty claim, contact our support team with your proof of purchase and the product's serial number.

Effect on your spa's manufacturer warranty

Spapilot connects through the spa's official port and existing interfaces. It does not change the spa's software or hardware, and does not affect your spa manufacturer's warranty.

Software warranty

The Spapilot software, including the mobile app and device firmware, is provided "as is" and is covered by a limited warranty. Zavepower guarantees that the software will function as described in the official documentation at the time of delivery. Zavepower is not responsible for issues caused by third-party software, operating system updates, or user modifications. Regular updates are provided to improve performance and security, but uninterrupted or error-free operation cannot be guaranteed.

Environment and recycling

When your product reaches end of life, dispose of it at your nearest electronics recycling facility. Always follow local recycling guidelines.

Safety certificates and approvals

Spapilot is CE marked and RoHS compliant, meeting European safety and environmental standards. For more information about certifications, visit our website or contact our support team.

12

Contact Directory

General inquiries and support
Zavepower Innovative Technology AB
Website: www.zavepower.com
Email: support@zavepower.com
Sales and reseller partnerships
Email: retail@zavepower.com
Authorized resellers
For a list of current authorized resellers, visit www.zavepower.com/resellers
Product documentation and updates
Latest manuals, guides, and updates: www.zavepower.com/contactus
NOTE
GEN 1 BETA

Spapilot Gen 1 is in its beta phase. If something does not work as described in this manual, contact support. We welcome your feedback.

Please note: Zavepower has no commercial partnership with Balboa Water Group or Gecko. Any mention of Balboa or Gecko products is solely to clarify technical compatibility.