Hem » Shop » Spapilot Balboa BP-Series plan

Spapilot Balboa BP-Series plan

Spapilot Support & Service Package – 24-Month Plan

The smartest way to protect and optimize your spa.

When you choose Spapilot with our 24-month Support & Service Package, you don’t just get a smart controller — you get a complete, long-term protection plan that keeps your spa running perfectly, year after year.

Description

Spapilot Support & Service Package – 24-Month Plan

The smartest way to protect and optimize your spa.

When you choose Spapilot with our 24-month Support & Service Package, you don’t just get a smart controller — you get a complete, long-term protection plan that keeps your spa running perfectly, year after year.

View full terms – includes warranty and service details

 

What’s included

1. Extended Warranty

Your warranty remains valid for as long as your subscription is active.

Stay protected throughout your 24-month term — and beyond if you renew your plan.

2. Continuous Software Updates

Automatic software and security updates ensure your Spapilot system is always up to date with the latest features and energy optimization algorithms.

3. Remote Support & Diagnostics

Our technicians can connect remotely to your Spapilot to perform real-time diagnostics, troubleshoot issues, and even apply fixes — without the need for a service visit.

This saves time, money, and unnecessary downtime.

4. Priority Assistance

As a subscriber, you get access to priority support via chat, email, or app.

Your case goes to the front of the queue — every time.

5. Hassle-Free Operation

Automatic monthly payments mean no invoices, no paperwork — just uninterrupted service and peace of mind.

6. Flexibility After 24 Months

At the end of your contract, you can either extend your Support & Service Package or buy out your device for €1.

The choice is yours.

Shipping & Delivery
Shipping & Delivery

We offer fast and reliable shipping from our warehouse in Bärnum, Sweden.

  • Sweden: Flat rate shipping 99 SEK.
  • Europe: Flat rate shipping 29 €.
  • All orders are dispatched from our Swedish warehouse and delivered within 2–6 business days.

    If you have any questions about shipping or delivery, please contact our support team.
Warehouse & Logistics
All our products are stored and shipped from our warehouse in Bärnum, Sweden, in partnership with NTG.com. NTG is our trusted logistics partner, ensuring fast, reliable, and secure deliveries to customers throughout Sweden and Europe. With NTG, you can always count on professional handling and timely shipping of your order.
FAQ
How do I know if I have a Gecko or Balboa control system? Most modern spas and hot tubs use either a Gecko or Balboa control system. To find out which one you have, check the control box inside your spa cabinet – there is usually a label or logo on the box that says “Gecko” or “Balboa”. You can also look at your spa’s user manual or the main control panel display, where the brand name is often shown during startup. If you’re unsure, feel free to send us a photo of your control box and we’ll help you identify it!